Controls & BAS · Manufacturer
Automated Logic WebCTRL Service in Phoenix, AZ
The building automation platform engineers like to specify and operators like to use — and one of the most common in newer Phoenix buildings.
Automated Logic's WebCTRL has become one of the most widely specified building automation platforms in new Phoenix commercial construction — offices, schools, healthcare, municipal buildings — on the strength of its web interface, its graphical programming and the reputation of its dealer network. Automated Logic is a Carrier company, and WebCTRL frequently runs Carrier equipment, but it integrates with anything that speaks BACnet. Bleuwave services WebCTRL systems as an independent contractor, without dealer affiliation or factory authorization.
WebCTRL systems are among the easier platforms to take over, because the programming is graphical and the system is BACnet throughout. A building whose ALC dealer relationship has lapsed is not stranded; it needs a contractor who can read Eikon logic and understands the mechanical equipment the logic controls.
Product Families
Automated Logic Equipment We Encounter
Families and designations that appear on nameplates in the Phoenix market. Capacities, refrigerants and configurations vary by model and year; we verify from the nameplate on site rather than from a catalog.
| Family | Category | What it is |
|---|---|---|
| WebCTRL | Controls & BAS | Automated Logic's web-based building automation platform, known for its graphical programming and ease of use. |
| ALC controllers | Controls & BAS | BACnet field controllers for equipment and zones, programmed with the Eikon graphical tool. |
WebCTRL and ALC Controllers
WebCTRL servers with web-based operator interfaces, trending, alarming and analytics; ALC BACnet field controllers for air handlers, rooftops, chillers, boilers and terminal equipment, programmed in the Eikon graphical environment; and integration with third-party BACnet equipment and with other protocols through gateways. WebCTRL versions age like any software, and version upgrades are part of keeping a system supportable.
What Goes Wrong
Field controllers, sensors and actuators fail in hot plenums and on roofs; servers fall behind on version and operating-system support; databases accumulate overrides and orphaned points; sequences drift as tenants and contractors make changes; and systems are left unattended when relationships and staff change. The mechanical symptoms are the same as on any platform — hot zones, equipment running around the clock, simultaneous heating and cooling — and they are diagnosed by reading the logic against what the equipment is actually doing.
Service, Integration and Upgrades
We troubleshoot and repair WebCTRL systems at the controller, network and server levels; replace failed controllers, sensors and actuators; reprogram Eikon logic to design; clear overrides and restore alarming; upgrade WebCTRL versions; integrate ALC controls with the mechanical equipment we service; and take over systems whose dealer relationships have lapsed, through the building automation practice.
Straight Answers
Questions About Automated Logic Equipment
Can a non-ALC dealer service WebCTRL?
Yes. WebCTRL is BACnet throughout and its programming is graphical; contractors with the training and tools can service it. We service WebCTRL systems as an independent contractor.
Is Bleuwave an Automated Logic dealer?
No. We service Automated Logic systems as an independent contractor without dealer affiliation or factory authorization.
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